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Casino de Charlevoix: Honest Review for Quebec Players
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Casino de Charlevoix
- Riverfront resort casino connected to a luxury hotel
- 650+ slot machines + classic tables and poker
- Spa, golf, dining and gaming in one Charlevoix complex
Casino de Charlevoix is very much a destination casino, not a random slot room by the highway. It sits on the cliffs in La Malbaie’s Pointe-au-Pic sector, looking straight out over the St. Lawrence River and plugged directly into Fairmont Le Manoir Richelieu – a full 5-star resort with 400+ rooms, spa, pools and a 27-hole golf course.
The result is a proper “arrive, park the car and forget about logistics” setup. You’ve got a mid-sized gaming floor with over 650 slots, roughly 20 table games and a dedicated poker space, wrapped inside a property that’s designed for full weekends: golf during the day, spa or pool in the afternoon, casino and St-Hubert-style pub energy at night.
It’s also one of Loto-Québec’s flagship resort casinos, so everything runs under the same provincial umbrella as Montréal and Charlevoix, just in a much calmer, more scenic region.
If you’re wondering whether it’s worth the drive from Québec City or Ottawa, this review walks through exactly what you’re getting into – from the floor itself to registration, promos, hotel life and the smaller details that actually shape your night.
Top Games
All GamesCasino de Charlevoix: Advantages & Disadvantages
This is not the biggest casino in the province, but it focuses on doing a few things well: scenery, resort integration and a compact but varied floor. Here’s the realistic breakdown.
Advantages
- Fully integrated with Fairmont Le Manoir Richelieu
- Over 650 slot machines plus around 20 live tables and a poker room
- The Zone electronic arena for low-stake, high-energy hybrid play
- Self-serve sports betting terminals for Mise-o-jeu fans
- St-Hubert-branded pub with live music and cocktails on the casino level
- Scenic location 150 km east of Québec City, easy drive with big views
- Privilèges Club loyalty that ties into the wider Loto-Québec network
- Regular promos and big progressive jackpots – including six-figure table hits
Disadvantages
- Floor size sits well below Montréal or Niagara-scale properties
- Lower-limit tables can fill up quickly on weekends and promo nights
- No dedicated Casino de Charlevoix mobile app or standalone online casino
Registration, Login & Banking
Charlevoix is still a classic land-based casino at heart. You’re not fiddling with app logins or QR codes just to sit down. Everything starts at the door and moves through your Privilèges card once you’re on the floor.
To get onto the gaming floor, you’ll need:
- To be 18+
- A valid government-issued photo ID (driver’s licence, provincial card, passport)
Security handles the age check at the entrance. It’s quick, mostly a visual pass with an ID request when needed – standard across all Loto-Québec casinos.
Once you’re in, you can technically play without signing up for anything, but if you want any value back from your play, you’ll want a card.
Privilèges Club: Your “Login” in the Building
Instead of a username and password, Casino de Charlevoix uses the same Privilèges Club loyalty card you’ll find at Montréal or Charlevoix.
You can:
- Sign up at the Privilèges or Guest Services counter with ID
- Get a physical card in a few minutes
- Start inserting it into slots or presenting it at tables right away
- Slot and electronic play
The card tracks:
- Rated table sessions
- Eligibility for promos, draw nights and targeted offers
- Points that convert into free play, dining credits and hotel discounts across the Loto-Québec network
If you already have a Privilèges card from another property, you can use that one here – everything runs on a shared system.
Deposits
Banking is fully in-person and deliberately simple:
- Slots & electronic games: insert CAD bills or tickets straight into the machine
- Tables: buy in with cash at the table or visit the main cage first
- Poker: buy-ins handled through the poker desk or cage depending on the event schedule
- Sports betting terminals: place bets directly at the Mise-o-jeu kiosks, no extra account needed on site
ATMs on property pay out in Canadian dollars; assume the usual service fees and plan your cash ahead if you’re sensitive to that.
Cashing Out
Withdrawals follow the standard provincial pattern:
- Slot / electronic tickets cash out at redemption kiosks or at the cage
- Table and poker chips are redeemed at the cage
- Promo or progressive prizes are handled according to event rules – bigger wins usually mean a quick ID check and some paperwork, especially on six-figure hits like the inter-casino Texas Hold’em progressive.
Nothing here is strange or experimental. It’s all very “walk up, get paid” – exactly what you want from an offline casino.
App, Currencies & Languages
Charlevoix leans way more into resort life than tech life. That shows up in how they handle mobile, money and language on site.
App & Online Tools
There isn’t a dedicated “Casino de Charlevoix” gaming app. Instead, everything lives under the broader Loto-Québec umbrella. The Loto-Québec app and website give you:
- Access to your Privilèges loyalty info
- Event and show details across casinos
- PlayeJOUE online casino access for eligible Quebec players
However, none of that replaces the physical floor at Charlevoix. You can’t stream live tables or spin slots on your phone specifically “in” this casino – but it does keep your account and promos in one place if you use more than one Loto-Québec property.
Currency
Everything runs on Canadian dollars:
- Slots and electronic games
- Table and poker buy-ins
- Sports betting terminals
- Hotel, spa, restaurant and bar tabs
There’s no dedicated foreign exchange desk, so if you’re visiting from outside Canada, it’s easier to convert funds in advance or lean on your card.
Languages
You’re in Charlevoix, so French leads, but Casino de Charlevoix operates like any major tourist-region resort:
- French is the default on the floor and in signage
- English is widely used with visitors; staff, dealers and front-desk teams switch comfortably between the two
If you’re coming in from Ottawa, Toronto or overseas, you won’t struggle to ask questions in English – you’ll just hear a lot of French at the next table.
Licence Note
Casino de Charlevoix is part of the Loto-Québec casino network and operates under provincial regulations for gaming, security and responsible gambling.
Entry to the casino floor is restricted to players aged 18 and over with valid ID, and responsible-gaming information, self-exclusion tools and support resources are available throughout the property.
FAQ
In La Malbaie’s Pointe-au-Pic area, right at 183 rue Richelieu. It’s about a 150 km drive from Québec City and basically sitting on the river.
Yes – it’s directly attached to Fairmont Le Manoir Richelieu, the full 5-star resort with spa, pools and golf. You walk from your room to the casino in under a minute.
650+ slots, around 20 live tables, a poker room, electronic tables and a sports-betting section. A solid mid-sized floor with everything you actually need.
18+, with a valid government-issued ID. Quick check at the door and you’re in.
Not with the casino itself. Charlevoix is offline-only. If you want online play in Quebec, that’s through Loto-Québec’s PlayeJOUE site.
Games at Casino de Charlevoix
Charlevoix’s floor lives in that sweet spot between “small local room” and “intimidating mega-casino.” You get enough variety to build a full night around the games without needing a map app to find your way back to the bar.
Slot Machines
Officially, Casino de Charlevoix advertises over 650 slot machines, with a mix that stretches from penny games to higher-denomination cabinets.
Expect:
- Modern video slots with bonus rounds and feature-heavy play
- Classic three-reel machines for players who like a slower rhythm
- Progressive jackpots that link across Loto-Québec casinos – including six-figure hits on recent titles
- Denominations starting at 1¢ on many machines, scaling up for bigger bankrolls
Table Games
Tables are where the casino leans into the “classic resort” feel. You’re not drowning in exotic rulesets – just the staples handled by bilingual dealers who know how to move a game along.
The mix typically includes:
- Blackjack and variations
- Roulette
- Baccarat
- Ultimate Texas Hold’em, including access to the inter-casino progressive jackpot
Limits vary by night. Weekdays tend to be friendlier for smaller bankrolls; weekends and promo nights push the minimums up, especially at the more popular tables..
Poker Room
For a resort-scale casino, Charlevoix treats poker seriously enough to give it dedicated room space rather than a token table. You’ll typically find:
- Cash games with No Limit Texas Hold’em
- Occasional tournaments, often tied to promos or peak weekends
It’s not the biggest poker room in Quebec, but it fits the property: more focused than flashy, with staff who actually understand how to pace a night of cards. If you’re planning a trip around poker specifically, it’s worth checking the current schedule before you lock in dates.
The Zone: Hybrid, Host-Led Play
The Zone is the most “modern” piece of the floor – a theatre-style area with electronic terminals, live hosts and big screens.
Here you can:
- Play up to eight different casino games from a single seat
- Bet as low as $0.20 per round on certain options
- Follow a lively host calling out results while everything displays on giant screens
It’s a hybrid between live tables and pure RNG machines: more social and high-energy than a solo slot session, but less intimidating than sitting down at a crowded blackjack table.
Support
Good support in a casino is the kind you barely notice until you actually need help. Charlevoix generally hits that balance. On a practical level, you’ll find:
- Guest Services / Privilèges desk near the main entrance, handling cards, questions and basic account help
- Visible floor staff – slot attendants, dealers, pit bosses – who are easy to flag without hovering over your shoulder
- Security that stays present without turning the place into an airport checkpoint
Bonuses & Promotions
The Hôtel-Casino de Charlevoix runs recurring promos that show up on the official offers page and on screens around the property. Typical themes include:
- Draw nights tied to slot or table play
- Brunch + gaming or dinner + gaming packages, especially in peak seasons
- Coach-tour offers with slot credits for Privilèges members in eligible groups
- Progressive-jackpot campaigns like the inter-casino Ultimate Texas Hold’em and TriLux side bet, with prize pools starting at $25,000 and $100,000 across the network